Support Articles » Account Profile Management

How to Manage Your Account Profile

To manage your Account Profile click on Profile (1) then click on the Account Profile (2) tab. This page contains four areas as outlined below.

Area #1 - Contact Information (3)

The information used in this area is how we identify you and will not be seen by the public. You can also update your Password (4) in this area.

Area #2 - Account Snapshot (5)

Card on File (6) - If your account is a paid account (Premium/Premium Plus) you'll see the card that we have on file for payments. To change the card on file just click Update Profile.

Service Package (7) - This shows the current service package. To upgrade or downgrade your package just click Update Package.

Disk Space Usage (8) - This shows the current amount of disk space being used. Disk space includes digital content and inventory images. To upgrade or downgrade the amount of disk space just click Update Space.

Gift Card Credits (9) - This shows the current number of Gift Card Credits on your account. Gift Card Credits are required to sell Gift Cards. To buy credits just click Buy More Credits.

Update Credits (10) - This shows the current number of Update Credits on your account. Update Credits are required for mass emailing. Mass emailing buyers is available for Preorder Updates, Subscription Updates and Shipping Confirmation Updates. To buy credits just click Buy More Credits.

Bandwidth Usage (11) - This shows the current and past Bandwidth Usage. The data in this area will fluctuate over time.

Area #3 - Account Snapshot (12)

Live Stream Host (13) - This setting enables Live Streaming for audio and video. At this time we only offer integration with AudioVideoWeb. The REST API Owner and REST API Key are communication links that are required.

Audio Streaming (14) - This setting enables Basic or Advanced Audio Streaming. Basic HTTP Streaming is the default streaming media setting for all seller accounts. This is the most basic and straightforward method for streaming video and audio files to your customers' PCs and mobile devices, but lacks dynamic buffering and seek support.

Video Streaming (15) - This setting enables Basic or Advanced Video Streaming. Advanced HTTP Streaming is an optional setting for all seller accounts. This is the most flexible and convenient method for streaming video and audio files to your customers' PCs and mobile devices. It includes full dynamic buffering and seek support. However, one drawback is if you upload an updated version of a media file to your account, it may take up to 15 minutes for the updated version of the file to appear in your customers' video and audio players.

Area #4 - Third Party Accounts(16)

Dropbox Folder - If you have chosen to send content to your Dropbox account this feature will enable you to disconnect your Dropbox from Content Shelf. Upon your next attempt to send content to your Dropbox the system will require a new sync. Remember to read, understand, and abide by the license agreement that accompanies your digital product purchase.

After adjusting any of the fields on this page you'll need to click Save Changes at the bottom of the page.