Support Articles » Subscription Billing Management

Manual Billing to Automated Billing

For Active Subscriptions

To switch an Active Subscription from Manual Billing to Automated Billing click Subscriptions (1) then click Change Package (2).

The page will refresh with a dialog screen. Choose the new recurring package from the Package Options (3) drop down menu and click Submit Changes.

Note the Renewal Type (4) has changed from Manual Renewal to Automated Renewal.

The new automated renewal subscription will require a payment profile. To create a payment profile click Update Card Info (5).

You'll be transferred to a secure payment profile page. Upon submission your subscription will be set up to be billed automatically on the next renewal date.

For Inactive Subscriptions

To switch an Inactive Subscription from Manual Billing to Automated Billing click Change Package (6).

The page will refresh with a dialog screen. Choose the new recurring package from the Package Options (7) drop down menu and click Submit Changes.

Note the Renewal Type (8) has changed from Manual Renewal to Automated Renewal.

Click Renew Now (9) and you'll be transferred to a checkout page. Upon submission your card will be charged and the subscription activated.